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The top bar contains navigation arrows, a search tool for finding messages, files and people within an organization, and a way of launching apps. Navigation should be familiar to anyone who has previously used a collaboration tool, though users making the switch from email for the first time might need a little time to get used to the UI. Teams search lets users locate messages, files and people. Discussions can be muted to stop notifications, or an important conversation can be pinned to the top of the chat list. When necessary, users can jump from messaging to a video call at the click of a button. Teams contains the usual instant messaging features expected of a business chat app, including emojis, GIFs, rich-text editing, threaded conversations, bots, and the ability to share files. In addition to using group chats within a channel, workers can send direct messages to colleagues in private, or add others to an ad-hoc group conversation. Teams can reduce app switching significantly, according to a Forrester report, saving each worker an estimated 15 to 25 minutes per day. Each channel contains tabs with shared files and apps to get work done without switching screens. There are two main types of channels: private channels are suited to confidential conversations, which can be particularly useful for legal or finance teams, while “standard” channels let anyone within a workspace see what has been written and access shared files.Ī “general” channel is enabled by default and admins can then add more to fit their team’s requirements. Channels are group chat rooms that are better suited to fast-paced conversations than asynchronous communications like email. Users can interact with apps in the Teams message stream, adding polls or jumping straight into a video meeting.Įach team consists of individual “channels” that tend to have a more defined focus, such as a work project or topic. But now, Microsoft can center their productivity and integration story around Teams rather than Groups,” said Sy.
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“It’s still the behind-the-scenes backbone of Office 365. In a sense, Teams goes a step further than Groups, acting as a more tangible thread connecting users and apps across the organization.
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When a team is first set up, a Microsoft 365 Group is automatically created, along with related services such as a SharePoint site and OneNote access. Teams can range in size and scope from an entire business down to a more focused shared-interest group. Teams consists of one or more, well, “teams” - essentially groups of employees within an organization, such as marketing or design department staff.
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How to use Microsoft Teams: Channels, teams and messaging It’s supported across all major operating systems, such as Windows, macOS, iOS and Android. Teams is available as a desktop app, via web browser, and as a mobile app. “Microsoft saw early on that an integrated hub bringing together persistent chat, files and videoconferencing was going to be the future of enterprise collaboration,” said Sy. The collaborative workspace serves as the connective tissue that joins Microsoft 365 apps filling a “critical void” for Microsoft, said Dux Raymond Sy, chief brand officer, Microsoft MVP and regional director at Microsoft partner AvePoint. Think of it as a “digital translation of an open office space,” as a Microsoft spokesperson put it. Teams can serve as an alternative to - or even replace - email communications entirely, but it also acts more broadly to connect workers and their apps, particularly for remote workers. “Teams has emerged as a star product rather than an add-on that is bundled within a larger productivity suite,” said Raul Castanon, senior analyst at 451 Research / S&P Global Market Intelligence. Since launch - and spurred on by the push for work-from-home connectivity - Teams has moved further into the spotlight as a key part of Microsoft’s workplace productivity and collaboration strategy.
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The company called Teams the fastest growing business app in its history. Launched in 2017 as a rival to collaboration pioneer Slack, Microsoft saw use of Teams rocket to 75 million daily active users as the COVID-19 pandemic worsened, according to stats released by Microsoft in April. Microsoft Teams is a collaborative workspace within Microsoft 365/Office 365 that acts as a central hub for workplace conversations, collaborative teamwork, video chats and document sharing, all designed to aid worker productivity in a unified suite of tools.